ON-SITE ASSOCIATION MANAGER

Bluestone Real Estate Services | Community Association Management

Are you an experienced community association professional who enjoys being at the center of property operations, building relationships, and making things happen?

Bluestone Real Estate Services is seeking a full-time (30-40 hrs/wk) On-site Association Manager to oversee the day-to-day operations of one of our community associations in Downtown Portland. You’ll partner closely with the Portfolio Manager and Board of Directors while serving as a key resource for homeowners, staff, vendors, and service providers.

This is a highly visible role for someone who can balance excellent customer service with strong operational judgment, organization, and follow-through.

WHAT YOU’LL DO

• Oversee daily property operations and help ensure the community is operating at a high physical and financial standard.
• Serve as a primary point of contact for homeowners and respond to questions, concerns, and property needs.
• Partner with the Portfolio Manager and Board of Directors to establish priorities and carry out community initiatives.
• Lead and support onsite staff and provide guidance to direct reports.
• Conduct regular property inspections and identify maintenance, safety, and compliance concerns.
• Coordinate maintenance requests, vendors, contractors, and service providers through completion.
• Solicit and negotiate vendor contracts and monitor performance, quality, timelines, and budgets.
• Assist with capital projects, emergency preparedness, and other property initiatives.
• Review invoices, work orders, monthly financial statements, and variance reports.
• Assist with annual budgets, reserve studies, financial reviews, and other association financial activities.
• Administer association requirements including compliance notices, architectural requests, insurance documentation, owner delinquencies, and governing documents.
• Attend scheduled evening Board meetings and participate in after-hours/on-call coverage as required.

WHAT YOU’LL BRING

• At least 2 years of association management or related experience.
• At least 1 year of experience managing people.
• Excellent customer service and relationship-building skills.
• Strong written and verbal communication skills, including the ability to navigate sensitive situations with tact and professionalism.
• Strong organization, time management, and attention to detail.
• Ability to balance competing priorities and keep projects moving.
• Proficiency with Word, Excel, Outlook, and the ability to learn association management software such as AppFolio.
• Ability to participate in an on-call rotation and attend scheduled evening Board meetings.

WHY JOIN BLUESTONE?

At Bluestone Real Estate Services, we know great property management starts with great people. We value professionals who take ownership, build strong relationships, and bring thoughtful solutions to the communities we serve.

Take ownership. Be the onsite leader who helps keep the community and its operations moving forward.
Build relationships. Work closely with homeowners, Board members, vendors, staff, and property management professionals.
Use your expertise. Your judgment and recommendations will directly influence property operations and the resident experience.
Enjoy variety. Operations, financials, projects, homeowner relations, vendors, and Board business ensure that no two days look exactly the same.
Keep growing. Stay current on industry best practices and continue developing your association management expertise and professional certifications.

WHAT WE OFFER

✔ Competitive compensation
✔ Three weeks of Paid Time Off
✔ Eight paid holidays
✔ Medical, dental, and vision insurance
✔ 401(k) with company match and immediate vesting
✔ Company-paid life insurance
✔ Education and professional development assistance
✔ Paid volunteer and community events
✔ Opportunities for advancement

Bluestone Real Estate Services is an Equal Opportunity Employer committed to creating a diverse, inclusive, and respectful workplace. We welcome applicants from all backgrounds and celebrate the unique perspectives that strengthen our communities.